Your holiday & money are protected with McKinlay Kidd
McKinlay Kidd is a fully-bonded tour operator, complying with the strict Package Travel Regulations. This means customers' advance payment are fully guaranteed in the unlikely event of the company's financial failure.
In addition, McKinlay Kidd offers its own guarantee to refund its service charge if customers are not completely satisfied.
Protected by Total Payment Protection (topp) Policy under policy no MKKL/topp/13/07.
In compliance with the UK Package Travel, Package Holidays and Package Tours Regulations 1992 an insurance policy has been arranged with Travel & General Insurance Services Limited (tagis) to protect customers’ prepayments paid in respect of:
• non-flight inclusive packages commencing and returning to the UK
• the ground handling aspects of packages where the customer is responsible for arranging travel to the destination
offered on this website (subject to the terms of the insurance policy),
• a refund of such prepayments if customers have not yet travelled, or
• making arrangements to enable the holiday to continue if customers have already travelled
Customers’ prepayments are protected by a topp policy.
In the unlikely event of financial failure please contact the claims helpline on 0870 0137 965. A copy of the policy is available on request.
The policy is provided by Travel & General Insurance Services Limited ( tagis), registered number 02527363 and underwritten by International Insurance Company of Hannover Limited (Inter Hannover), registered number 01453123. tagis and Inter Hannover are authorised and regulated by the Financial Services Authority.
ATOL protection for flight-inclusive holidays.
Furthermore all air holidays including flights McKinlay Kidd arrange are ATOL protected by the Civil Aviation Authority. Our ATOL number is ATOL 9481. ATOL protection extends primarily to customers who book and pay in the United Kingdom.